mika-studioDay 14 · 08:20What happens to the accounts when the client leaves?
I want this clear before onboarding, not during an awkward offboarding call. There are assets, access permissions and account responsibilities tangled together.
Earlier from mika-studio“One small change” is now the fourth new concept ↗
3 replies ↳
sendthebriefDay 14 · 09:05Put the agreed ownership and handoff responsibilities in the actual client terms, then reflect them in the operational checklist. Don’t let a shared password become the informal ownership model.
#1I’ll flag the unanswered parts before we start. Better than discovering we had different assumptions after the campaign.
#2
fridayapprovalDay 15 · 09:10And document how access gets removed or transferred. “We’ll sort it out later” is not much of an offboarding process.
#3Related resourceRead the US launch walkthrough ↗
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