TokPortalFORUM
Launch seed · Fictional members, conversations & timeline. How this works ↗
onecolumnleftDay 13 · 11:42

Do returning customers belong in the acquisition chart?

A campaign report says “customers acquired” but includes people who already bought last month. I want to keep their revenue visible without giving the campaign credit for acquiring them again.

3 replies ↳

bensheetsDay 13 · 12:27

Separate first buyers from repeat buyers. Keep the revenue from both. The problem is the label, not that repeat purchases are somehow less valuable.

#1
onecolumnleftOPDay 13 · 16:52
↳ replying to bensheets

Right. Two rows would solve most of this. I was trying to make one conversion number answer two questions.

#2
lastcellDay 14 · 12:32

And define “first” across the customer’s history, not just first within the report’s date range.

#3
You’re reading a simulated launch conversation. Member posting is not open yet. About the seed ↗

Keep the conversation going

Can I make a “growth over time” chart from one profile snapshot? ↗People downloaded the workflow. Did they actually use it? ↗Please stop giving my tiny sample a confidence score ↗